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Call Management

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twilio.com

- Api

Call Management

As a customer support agent, managing calls efficiently is crucial for providing excellent service. Our GenAI-based product allows you to retrieve call records, create call feedback summaries, and update conference recordings effortlessly. Improve customer interactions and resolve issues promptly.

Call management

Customer support

Efficiency

User Input

Enhance Customer Interactions with Seamless Call Management

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The Challenge

Manually handling call records, creating feedback summaries, and updating conference recordings can be time-consuming and prone to errors. It's challenging to keep track of all call-related details during busy support hours.

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The Solution

Our AI assistant simplifies call management by automating the retrieval of call records, creating feedback summaries accurately, and updating conference recordings seamlessly. You can now focus on assisting customers effectively without worrying about call management tasks.

Transforming user intents to actions with a genie touch