Payment API
Payment Refunds
As a customer support representative, streamline the payment refund process and enhance customer satisfaction with our AI assistant. Easily initiate refunds for captured payments, manage cancellation of authorisation holds, and provide seamless refund experiences to customers.
Payment refunds
Customer support
Refund process
Simplify payment refunds and enhance customer satisfaction
The Challenge
Manually processing payment refunds can be complex and time-consuming, leading to customer dissatisfaction and potential errors in refund transactions.
The Solution
Our AI assistant simplifies the payment refund process by automating refund initiation, cancellation of authorisation holds, and providing detailed refund references, ensuring efficient and error-free refund transactions that enhance customer satisfaction.
Transforming user intents to actions with a genie touch